FAQ

1. Can I purchase using Cash on Delivery option?

 Cash on Delivery option is not available for our products.

2. Is it necessary to pay delivery charges at the time of delivery?

There is no need to pay any extra charges at the time of delivery. Complete charges are included in total cost that has to be paid online at the time of placing an order.

3. Are the Products same as in Photograph?

Products are same as in the photograph, and there is no compromise in quality. Colour may vary due to variation in light

4. Do you have a Money return?

Yes. Check our return policy for more details.

5. Can I return products after using?

We don’t accept articles used or tried by the customers.

6.How to get the Tracking number?

Once the shipment is dispatched the tracking number will be emailed to the customer’s login id.

7.Is it possible to get SMS confirmation?

SMS confirmation will be sent to the registered mobile number. There will be regular updates from the time of purchase to the time of delivery.

8.How safe is my Card info ?

Card information is secured and we can ensure no misuse from our side.

9.Can I send my order as a gift?

  Yes.  Your order can be sent as a gift. Rs. 50 will be charged extra for gift wrapping.

10.What are your Return and cancellation policy?

Please check our return and cancellation policy to get more details.

11.  Is my personal information kept private?

Your personal information is not shared and we can ensure its privacy.

13.How can I track my order?

To keep a track of your product check your DevotionalStore account through which you placed your order.

14. Are there any discounts on Bulk orders?

There are no discounts for bulk order. Price will be calculated as  original price multiplied by number of products

15. Can I return products that were Damaged on delivery?

Please check our return policy.